Privacy Policy

1. Information We Collect

We may collect both personal and non-personal information from you when you visit our website, place an order, subscribe to our newsletter, or interact with our Fress services.

a. Personal Information

You may provide personal information voluntarily, such as:

• Your name

• Email address

• Phone number

• Shipping and billing addresses

• Payment details (processed securely via third-party platforms)

• Other contact or identifying information

b. Non-Personal Information

Automatically collected data includes For:

• Browser type and version

• IP address

• Device type

• Pages viewed

• Time spent on the website

• Referring websites

This information helps us understand visitor behavior, improve user experience, and ensure the functionality of our website.

2. How We Use Your Information

We use the information we collect for various purposes, For including:

• To process and fulfill your orders

• To improve our website and services

• To communicate with you about your orders or inquiries

• To send newsletters or promotional emails (if you opt in)

• To enhance user experience and site performance

• To comply with legal obligations and enforce our policies

We will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and analyze website traffic. Cookies are small text files stored on your device that help the website remember your preferences.

You may choose to disable The cookies through your browser settings. However, this may affect certain features and functionality of the website.

4. Third-Party Services

We may use third-party service providers to help operate our website and manage services such as:

• Payment processing (e.g., Stripe, PayPal)

• Email marketing

• Analytics (e.g., Google Analytics)

These third parties have access to the data needed to perform their functions but are not permitted to use it for other purposes.

5. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information. This is include encryption, secure server infrastructure, and limited access to data. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access, correct, or delete your data

• The right to withdraw consent at any time

• The right to object to or restrict certain types of processing

• The right to data portability (if applicable)

To exercise your rights, please contact us using the details provided at the end of this policy.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children. If we discover that such data has been submitted, we will delete it immediately.

8. International Visitors

If you are visiting this site from outside of Bangladesh or China, please be aware that your information may be transferred to, stored, and processed in our operational regions. By using our site, you consent to such data transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the website after any changes signifies your acceptance of the revised policy.